Volunteer Mentorship Initiative · Northeast Correctional Complex
Walk alongside someone rebuilding their life.
Inside Northeast Correctional Complex, individuals currently incarcerated are preparing for a future beyond the walls. They need mentors — not experts, just steady people willing to show up. That could be you.
14
Tennessee facilities served by VMI statewide
2hrs
A typical monthly commitment for active mentors
Yes
Mentors with lived experience can apply
A Message From
Jelly Roll on showing up.
Everyone needs someone in their corner — especially those returning home from incarceration. Let’s make sure no one walks this journey alone.
01 · The Why
Mentorship is one of the most studied — and most underused — tools for transformation.
Returning citizens with consistent mentor relationships are dramatically less likely to return to prison. The data is clear. What’s missing is people willing to show up.
Tennessee’s three-year prison recidivism rate — at a 10-year low, but still nearly 1 in 3 returning to incarceration. TDOC, 2023
Decrease in rearrests for incarcerated individuals who maintained relationships with volunteer mentors through release, per Minnesota’s InnerChange study. Harvard IOP, 2019
One consistent relationship is the single strongest predictor of successful reentry, according to decades of research.
02 · The Program
A statewide initiative, run locally — by people who know your community.
The Initiative
Volunteer Mentorship Initiative
The Volunteer Mentorship Initiative is an initiative of the Governor’s Faith-Based and Community Initiative, in partnership with the Tennessee Department of Correction and 14 community-based nonprofits. Each nonprofit runs the program inside one state facility, training volunteers and pairing them with incarcerated mentees who have opted in.
Each facility is run by a local Implementation Partner — your team for the journey ahead.
Your Local Team
ACTION Coalition, Inc
We’re the nonprofit running VMI at Northeast Correctional Complex. When you apply here, you’re applying to work with our team — your training, support, and matching all happen locally with the people you’ll get to know by name.
03 · Your Local Team
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Meet ACTION Coalition, Inc
VMI is the framework. We’re the people. When you mentor at Northeast Correctional Complex, you’re working with our team — not a state agency, not a hotline. Real humans you’ll get to know, who’ll know you back.
Founded
20 years serving East Tennessee
Counties Served
Johnson, Carter
Mentors Trained
Through VMI and other programs
Lives Touched
Mentees served to date
Who We Are
We are A.C.T.I.O.N. Coalition, located in Mountain City, TN, and since 2006 we have worked alongside men and women in our community. Our focus is providing our community with the resources it needs for a healthy, happy, drug-free Johnson County. As a Volunteer Mentorship Initiative Implementation Partner, we recruit, train, and support volunteer mentors in partnership with the Governor's Faith-Based and Community Initiative and a statewide network working toward the same goal: seeing returning citizens reenter their communities with purpose.
Your point person
Megan Karg
VMI Coordinator
“Building stronger communities one success story at a time by effective, consistent mentorship throughout the reentry process is one of the best ways to see our neighborhoods flourish. It is an honor to be part of this progress, and a blessing to witness individual success develop into societal camaraderie. ”
- Direct line
- 865-585-5552
- Office
-
112 Pioneer Village, Suite 12
Mountain City, TN 37683
04 · The Role
What being a mentor actually looks like.
Hollywood gets this wrong. Real mentorship is quiet, consistent, and unglamorous. Here’s what to expect.
You meet 1-on-1, inside the facility
Most visits are in a designated visitation or program room. You’re never alone with your mentee in unsupervised areas.
Once a month, two hours each
The standard meeting is two hours, typically scheduled from 5–7 PM on a weekday evening to accommodate working schedules.
You commit to at least 18 months
12 months meeting in the facility, followed by 6 months of continued contact after your mentee’s release. Consistency through the transition is what makes this work.
You’ll be equipped with proven tools
You’ll be trained in frameworks like the Science of Hope, which you’ll use to help your mentee identify their goals and build clear pathways toward them. All of this is covered in training — you’ll be well equipped before your first visit.
We support you the whole way
You’ll have regular check-ins with your local support team and a dedicated coordinator. You’ll also have the VMI native app on your phone — where you can ask other mentors questions and access a built-in resource guide for whatever situation comes up.
The relationship continues post-release
For the 6 months after your mentee is released, you’ll touch base at least once a month. This is the period where outside support matters most — and where the relationship you’ve built becomes a lifeline.
05 · The Journey
From application to first handshake — about 2 to 4 weeks.
Becoming a mentor isn’t instant — it shouldn’t be. Here’s the full path so there are no surprises.
Apply
Select interview date + complete application. Takes ~10 minutes.
Background Check
You’ll get an email after applying with a TDOC background check form to complete.
Interview
30-min conversation with our team.
Training
About 2 hours, all done virtually, at your own pace.
Match
We pair you thoughtfully based on goals and personality.
First Visit
You meet your mentee. The work begins.
06 · The Honest Truth
Things people worry about — answered plainly.
“Will I be safe?”
Yes. You'll be in a supervised environment with trained correctional staff present. Mentors visit in designated program rooms, never in housing units. Across all 14 facilities, VMI has had zero safety incidents involving mentors.
“What if I have a record myself?”
Many of our most effective mentors do. TDOC has specific guidelines, and your local team will work with applicants individually. A record doesn't automatically disqualify you — apply and discuss any concerns directly.
“What if I can't continue?”
Life happens. We ask that you give your local team as much notice as possible so the transition is thoughtful. We never want a mentee to feel abandoned, but we also know commitments change.
“I have no experience with the justice system.”
Most of our mentors don't either. Training covers everything: facility protocols, what to expect, communication skills, trauma-informed approaches, and how to handle hard conversations. You'll be ready.
“What if I have a loved one who's incarcerated?”
That's often a strength, not a barrier. Lived experience with the system makes for empathetic mentors. We just ask that your mentor relationship be separate from your personal one — different facility, no overlap.
“How much will this cost me?”
There are no fees and no required materials — just your time and travel to the facility. Mileage and other expenses are not reimbursed, so factor your drive into the commitment when you decide.
07 · In Their Words
From the mentors and mentees themselves.
No statistics. No slogans. Just a real mentor and mentee, in their own words. Take a few minutes — watch.
ACTION Coalition, Inc · Northeast Correctional Complex
A Message From the Governor
“This is the kind of work that changes Tennessee.”
[Pull a 1–2 sentence quote from Governor Lee’s video here — something about partnership, second chances, or the role of community in reentry.]
In partnership with
- Governor’s Faith-Based and Community Initiative
- Tennessee Department of Correction
- ACTION Coalition, Inc
With Support From
08 · Next Steps
Two ways forward, depending on where you are.
Not Quite Ready?
Talk to us first.
If you’re curious but not sure, we get it. Schedule a 20-minute call with our coordinator — no commitment, no pressure. Just answers to whatever’s on your mind.
Ready to Begin?
Start your application.
The application below takes about 10 minutes. Submitting doesn’t commit you to anything — it just opens the door to the next step: a conversation with our team.
09 · Apply
Take your first step.
- Select interview date and time
- Complete basic form
- You’ll receive an email prompting you to fill out the information for a TDOC background check.
Please do not wait — fill that out immediately, as background checks often take time to come back.
Your information is kept confidential and used only by ACTION Coalition, Inc to evaluate and onboard mentor applicants. We never share your data with third parties.
10 · Questions
Frequently asked, thoroughly answered.
Plan on roughly 2–3 hours a month: one visit of two hours, with travel time on the front and back end. Training is brief and front-loaded — about 2 hours total, completed virtually before you're matched.
Regular TDOC volunteers may lead Bible studies, recovery groups, or classes — typically with rotating groups of inmates. VMI is one-to-one and long-term: you're matched with a single mentee for at least 18 months, including the critical 6 months after their release. The framework, training, and continuity are what make it different.
No. VMI is an in-person mentorship program, and the relationship is built through your monthly visits inside the facility. We don't supplement with letters or video calls between sessions — what makes this work is showing up consistently, in person, every month.
TDOC requires a state and federal criminal background check for all volunteers entering a facility. The process is straightforward — your local Implementation Partner provides the forms and walks you through it. Most checks come back in 1–2 weeks.
Active warrants, certain recent felony convictions, or any current relationship with someone incarcerated at the facility you'd be assigned to. Past records are reviewed case-by-case — we encourage you to apply and discuss any concerns with your local team directly.
VMI works with TDOC to ensure mentees are not transferred during the active mentoring period. If for some reason your mentee is transferred, your local team will address it on a case-by-case basis. If they are released, you'll continue with them through the 6-month post-release phase.
Yes — TDOC has specific guidelines for attire, and these will all be covered during training. As for what to bring: you'll receive a TDOC VMI badge, which will be the only item you bring into the facility with you.
Your local coordinator matches thoughtfully based on goals, communication style, and shared interests when possible — but not necessarily demographics. Many of the strongest matches come from differences. The coordinator works with both you and your potential mentee to find a good fit.
Absolutely. Each person will need to fill out their own application, and your local team will do their best to ensure your group is placed at the same facility — assuming the genders match the facility population.
Through the VMI native app, you'll have full access to other mentors at your facility, as well as direct support from your local Implementation Partner — who works in close coordination with the Governor's Faith-Based and Community Initiative and the Tennessee Department of Correction. You're never doing this alone.
No. VMI is a fully volunteer program — there are no fees to participate, but mileage and other expenses are not reimbursed. Your time and travel are your contribution.
You can absolutely be both a TDOC volunteer and a VMI mentor — the two roles aren't in conflict. You will, however, need to complete the separate VMI training. The standard TDOC volunteer training does not cover the mentorship-specific tools and frameworks (like the Science of Hope) that mentors use, so the VMI training is required for everyone joining the program.